Privacy Policy

Pacheco Jiu-Jitsu Avalon
Last updated: 8 October 2026

Pacheco Jiu-Jitsu Avalon respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store and manage your information when you visit our website, contact us, enquire about classes or engage with our advertising.

1. Information We Collect

We may collect personal information including:

  • Your name, email address and phone number.

  • Information submitted through contact forms, class enquiries and trial bookings.

  • Membership and training-related information.

  • Information provided by parents or guardians when enquiring about children's classes.

  • Website usage information, including IP addresses, browser information and interactions with our website.

We may also collect relevant health or emergency contact information when required for safe participation in training.

2. How We Use Your Information

We use personal information to:

  • Respond to enquiries and provide information about our classes and services.

  • Arrange trial classes, bookings and memberships.

  • Communicate class schedules, updates and important announcements.

  • Manage membership and training activities.

  • Send promotional communications where permitted by law.

  • Improve our website, services and advertising.

  • Meet applicable legal and safety obligations.

We do not sell your personal information.

3. Facebook and Instagram Advertising

Pacheco Jiu-Jitsu Avalon may advertise through Facebook and Instagram, operated by Meta Platforms.

When you interact with our advertisements or submit information through Meta lead forms, we may receive information such as your name, email address and phone number to respond to your enquiry.

Our website may also use Meta Pixel or similar tracking technologies to understand website visits, measure advertising performance and deliver relevant advertisements.

Meta may process information according to its own privacy practices. You can review Meta's Privacy Policy at:

https://www.facebook.com/privacy/policy/

You can manage certain advertising preferences through your Facebook and Instagram account settings.

4. Cookies and Website Tracking

Our website may use cookies and similar technologies to improve functionality, analyse visitor activity and measure advertising effectiveness.

These technologies may collect information about your browser, device and interactions with our website.

You can control or disable cookies through your browser settings. Some website features may not function as intended if cookies are disabled.

5. Sharing Your Information

We may share personal information with trusted third-party service providers where reasonably necessary to operate our business, including website hosting, booking platforms, payment providers, customer management systems and advertising platforms.

Some providers may store or process information outside Australia. Where applicable, we take reasonable steps to ensure personal information is handled appropriately.

We may also disclose information where required or authorised by law.

6. Information Security

We take reasonable steps to protect personal information against misuse, loss, unauthorised access, modification and disclosure.

Personal information is retained only for as long as reasonably necessary for our business activities or as required by law, after which it is securely deleted or de-identified where appropriate.

7. Accessing or Correcting Your Information

You may request access to the personal information we hold about you or ask us to correct information that is inaccurate or outdated.

To make a request, please contact us using the details below.

8. Marketing Communications

We may contact you about classes, promotions, events or other services where you have consented or where otherwise permitted by law.

You can opt out of promotional communications at any time by following the unsubscribe instructions provided or contacting us directly.

9. Privacy Enquiries and Complaints

If you have questions or concerns about how your personal information is handled, please contact us.

We will review your enquiry or complaint and respond within a reasonable timeframe.

If you are dissatisfied with our response, you may be able to contact the Office of the Australian Information Commissioner (OAIC) at https://www.oaic.gov.au.

10. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, technology or legal obligations.

The latest version will be available on our website.

11. Contact Details

Pacheco Jiu-Jitsu Avalon
ABN: 41 499 299 432

Suite 2, 74 Old Barrenjoey Road
Avalon NSW 2107
Australia

Phone: 0414 346 097